Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

New Parent Support Program

We have dedicated rooms throughout Whiteman Air Force Base to support mothers who need a secure and sanitary location to pump and express breastmilk.

Lactation pods are at the following locations:

  • For MXG: Building 43, Room 119; Building 4076, Room 110; Building 5214, Room 109
  • For OG: Building 35
  • For 509 BW: Building 509, Room 212
  • For MSG: Building 711, Room 208B; Building 3036, Room 131
  • For MDG: Building 2032, Pediatric Clinic; Building 2032, Basement Leche Lounge 

Please contact your First Sergeant or Facility Management for room accommodation inquiries and concerns.

Don't forget to keep your family's information up to date in DEERS!