Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. Learn More. Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

About Us

Contact Us

Location: 331 Sijan Avenue, Whitman Air Force Base, Missouri 65305-5001

Telephone: 660-687-2188

Patient Advocate

Phone: 660-687-2188
            Option 3/Option 1

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer

Phone: 660-687-2188
            Option 3/Option 1

Interactive Customer Evaluation (ICE)

Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610 or by submitting a concern or complaint online.

    Don't forget to keep your family's information up to date in DEERS!